Support:
talk us through it.

Is Totiva Pitch stuck, a minute count looking off, or a substitution suggestion that seems wrong? Start with the quick fixes below. If those don't help, send a message and Owen, the developer, will reply in person.

Quick fixes by phase

PRE-MATCH

Setting up the squad

  1. Add every player first, then tick each position they can play.
  2. Choose your formation. The total across positions must match the number of players on the pitch.
  3. Mark anyone who is absent so they're left out of the suggestions.
IN-PLAY

During the match

  1. Start the clock at kick-off. Minutes count only while it's running.
  2. Pause at half-time and for long stoppages, then resume.
  3. If you make a change yourself, record it in the app so the counts stay correct.
FULL-TIME

After the whistle

  1. Check the minutes summary before you close the match.
  2. Turn on device backup (iCloud or Google) if you want your roster to survive a new phone.
  3. Update the app from your app store to get the latest fixes.

Half-time talk: common questions

Why did the app suggest taking off my best player?

The suggestions aim for fair playing time. A player who has already had the most minutes is usually first to come off. You decide, so ignore any suggestion you don't want.

A suggestion put someone in the wrong position.

The app only puts a player in a position you've ticked for them. Check that player's positions in the roster, and check that your formation's numbers add up.

The minutes look wrong after I locked my phone.

Your phone may limit apps running in the background. Keep the app open during a match, or check the clock when you come back. You can correct a player's time in the match view.

Do I need an account or internet?

No. There's no sign-up, and everything works offline at the ground. Your data stays on your device. See the Privacy Policy.

How do I move my roster to a new phone?

Your data lives on the device, so it moves only through your phone's own backup and restore (iCloud Backup or Google backup).

How do I delete everything?

Delete players and matches in the app, or uninstall it to remove all its data from that device. We hold no copy.

Coach's message card

This form doesn't send anything over the internet. It just confirms your message on screen. To make sure Owen receives it, also email owen.brooks56@gmail.com.

Thanks, coach!

Your message is ready. If you haven't already, send it to owen.brooks56@gmail.com so it reaches the touchline. Owen usually replies within a few days.